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Apply AI: GenAI for the public administrations
Funding Program
Digital Europe
Call number
DIGITAL-2025-AI-08-SUPPLY-AI
deadlines
Opening
15.04.2025
Deadline
02.09.2025 17:00
Deadline - 2nd stage
Opening
14.04.2025
Funding rate
50%
Call budget
€ 21,000,000.00
Estimated EU contribution per project
between € 5,000,000.00 and € 7,000,000.00
Link to the call
Link to the submission
Call content
short description
The objective of the call is to accelerate the adoption of GenAI in public administrations by supporting three to four pilot projects. Each pilot project will comprise one or more use cases where European GenAI solutions are developed and applied in the public administrations of the involved countries.
Call objectives
By automating routine tasks, enhancing personalized service delivery, and improving accessibility for citizens, Generative Artificial Intelligence (GenAI) can play a transformative role in public administrations. GenAI solutions can also support decision-making by analysing large datasets and simulating policy outcomes, while helping in the drafting of legal texts.
Funded projects should drive innovation in public services, ensuring that AI adoption leads to measurable improvements in one or more of the following areas: efficiency, service quality, service accessibility, and citizen experiences. While the specific GenAI use cases will be defined by the public administrations’ applications, successful projects are expected to advance one or more of the following key functional areas:
- supporting data-driven decision making in key sectors, including sustainable urban planning, infrastructure development, and transportation-systems design;
- optimising internal processes and operations to enhance budget planning, optimise human resource allocation, and improve overall organisational efficiency;
- enhancing interactions with citizens via GenAI-powered platforms, such as chatbots and virtual assistants that deliver personalised assistance, improve the accessibility of public services, and offer integrated support across multiple domains, including social security, healthcare, public employment, migration management, and other services, to create a seamless user-centric experience;
- simplifying legal and administrative procedures, making regulations machine-readable ("law as code"), improving access to complex bureaucratic processes, and providing citizen- and business-friendly interfaces for tasks such as environmental authorisations, procedures for starting a new business, or funding opportunities.
Each funded pilot must:
- promote EU values, ensuring robustness, sustainability, explainability, fairness and transparency, while mitigating cybersecurity risks and ensuring human oversight in critical decisions complying with the AI Act;
- address key challenges such as staff shortages, administrative complexity, and language barriers;
- ensure scalability and replicability, enabling seamless adaptation and deployment across public administrations and Member States;
- Include measurable impact assessment methods to track improvements in efficiency, cost-effectiveness, and service quality.
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Expected effects and impacts
Each pilot project will receive indicative funding of between EUR 5-7 million, subject to a matching funding requirement of at least of an equal amount from the project beneficiaries or other national, regional, or local public sources. Each public administration can be part of one pilot project only.
As outlined in the objectives, proposed projects must focus on one or more functional areas. To apply, consortia must submit a project proposal that includes:
- An overview of the planned GenAI solutions and the specific use cases where these solutions will be deployed across participating public administrations;
- An overview of the expected outcomes and benefits of the proposed GenAI models and solutions;
- An outline of the consortium's capacity to successfully integrate and scale up the proposed GenAI models and solutions; and
- A letter of commitment from the Member States or local/regional authorities, undertaking to provide co-funding of the respective project costs, should the project be selected for funding.
Successful consortia will be awarded a grant to implement the proposed pilot projects. Specifically, public administrations within these consortia will be responsible for procuring:
- the fine-tuning of European foundation models;
- the development of tailored solutions based on these models;
- and their integration into existing platforms, systems, and operational workflows.
The procurement could moreover cover supporting infrastructure and implementation activities such as:
- The technical infrastructure required to deploy and run GenAI solutions at scale and across single or multiple public administrations;
- The support needed by public administrations to ensure they have the necessary skills and knowledge to effectively implement and manage the deployed GenAI solutions;
- The maintenance and optimisation costs for the deployed GenAI solutions.
As stated in the regulation establishing the Digital Europe Programme, the financial contribution from the Union aims to achieve, under Specific Objective 2 – Artificial Intelligence, the operational objective of: “build[ing] up and strengthen[ing] core AI capacities and knowledge in the Union”. Therefore, solutions based on European AI models (i.e., models developed by European AI companies/laboratories) will be prioritised , thereby reinforcing EU technological sovereignty.
Regarding synergies, the action should foster synergies with related initiatives, such as the Alliance for Language Technologies, the action on open-source European foundational model fine-tuning, the sectoral AI & Robotics Testing and Experimentation Facilities, data spaces and relevant EuroHPC initiatives. Furthermore, it should work with actions implementing the AI Act, such as the EU AI Innovation Accelerator and regulatory sandboxes, as well as with the AI Factories.
Strong synergies should also be built with the future Multi-Country Project on Innovative and Connected Public Administrations.
KPIs to measure outcomes and deliverables
- Number of participating public administrations deploying GenAI solutions.
- Number of services offered to citizens and businesses integrating GenAI solutions.
- Reduction in time and costs for administrative processes – efficiency optimisation.
- Number of public administrations successfully replicating solutions.
- Employees satisfaction index and productivity gain
- Number of insights generated from pilot projects that inform future genAI
policies and best practices.
Targeted stakeholders
The grant for procurement is primarily intended for public administrations at the national, regional, and local levels. Consortia may also include other entities, such as research and technology organizations (RTOs), universities, and system integrators, which will support the procurement process and assist with the technical deployment and adoption of GenAI solutions. While these entities contribute to the overall effort, they are not the primary providers of the solutions. To foster citizen engagement and ensure inclusivity, the participation of civil society organizations and NGOs is also encouraged.
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Expected results
The projects funded under this call will deliver piloted European GenAI solutions, fullyintegrated into the operational workflows and IT systems of participating public administrations. These solutions should be scalable and interoperable, enabling replication across different national and local contexts.
Beyond technological improvements, these projects will generate significant societalbenefits by making public services more accessible and responsive. Adopted GenAI solutions will help improve public services, reduce administrative burdens and enhance multilingual and personalized support for citizens. Legal and administrative simplification will make regulations and procedures more understandable, enabling businesses and individuals to navigate complex requirements more easily. To ensure long-term impact, projects should include training and capacity-building initiatives, equipping public sector employees with the necessary skills to oversee and manage GenAI-driven processes effectively.
At the policy level, the pilots will provide valuable insights for evidence-based policymaking, demonstrating best practices for responsible GenAI adoption in public administration. They will contribute to the standardization of GenAI practices across the EU, helping to establish common frameworks that facilitate broader adoption while reinforcing European technological sovereignty.
Deliverables
- Pilots of European GenAI Solutions fully integrated into participating public administrations.
- Blueprints, technical documentation, and best practices to support replication in different national and regional contexts.
- GenAI4EU Community, fostering collaboration and knowledge-sharing across European public administrations.
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Eligibility Criteria
Regions / countries for funding
Iceland (Ísland), Liechtenstein, Norway (Norge), Switzerland (Schweiz/Suisse/Svizzera)
eligible entities
Education and training institution, Non-Profit Organisation (NPO) / Non-Governmental Organisation (NGO), Other, Private institution, incl. private company (private for profit), Public Body (national, regional and local; incl. EGTCs), Research Institution incl. University, Small and medium-sized enterprise (SME)
Mandatory partnership
Yes
Project Partnership
Proposals must be submitted by minimum 3 independent applicants which are public administrations (beneficiaries; not affiliated entities) from 2 different eligible countries.
In order to be eligible, the applicants (beneficiaries and affiliated entities) must:
- be legal entities (public or private bodies)
- be established in one of the eligible countries, i.e.:
- EU Member States (including overseas countries and territories (OCTs))
- EEA countries (Norway, Iceland and Liechtenstein) and Switzerland. Entities must not be directly or indirectly controlled from a country that is not an eligible country unless the granting authority agrees to
Please note however that the topic is subject to restrictions for the protection of European digital infrastructures, communication and information systems, and related supply chains.
Entities that are assessed as high-risk suppliers of mobile network communication equipment (and any entities they own or control) are not eligible to participate in any capacity, including as beneficiaries, affiliated entities, associated partners, third parties giving in-kind contributions, subcontractors or recipients of financial support to third parties (if any).
other eligibility criteria
Specific cases and definitions
Natural persons are NOT eligible (with the exception of selfemployed persons, i.e. sole traders, where the company does not have legal personality separate from that of the natural person).
International organisations are NOT eligible, unless they are International organisations of European Interest within the meaning of Article 2 of the Digital Europe Regulation (i.e. international organisations the majority of whose members are Member States or whose headquarters are in a Member State).
Entities which do not have legal personality under their national law may exceptionally participate, provided that their representatives have the capacity to undertake legal obligations on their behalf, and offer guarantees for the protection of the EU financial interests equivalent to that offered by legal persons.
EU bodies (with the exception of the European Commission Joint Research Centre) can NOT be part of the consortium.
Entities composed of members may participate as ‘sole beneficiaries’ or ‘beneficiaries without legal personality’. Please note thatif the action will be implemented by the members, they should also participate (either as beneficiaries or as affiliated entities, otherwise their costs will NOT be eligible).
Beneficiaries from countries with ongoing negotiations for participating in the programme (see list of participating countries above) may participate in the call and can sign grants if the negotiations are concluded before grant signature and if the association covers the call (i.e. is retroactive and covers both the part of the programme and the year when the call was launched).
Special rules apply for entities subject to EU restrictive measures under Article 29 of the Treaty on the European Union (TEU) and Article 215 of the Treaty on the Functioning of the EU (TFEU). Such entities are not eligible to participate in any capacity, including as beneficiaries, affiliated entities, associated partners, subcontractors or recipients of financial support to third parties (if any).
Special rules apply for entities subject to measures adopted on the basis of EU Regulation 2020/2092. Such entities are not eligible to participate in any funded role (beneficiaries, affiliated entities, subcontractors, recipients of financial support to third parties, etc). Currently such measures are in place for Hungarian public interest trusts established under the Hungarian Act IX of 2021 or any entity they maintain (see Council Implementing Decision (EU) 2022/2506, as of 16 December 2022).
Additional information
Topics
Relevance for EU Macro-Region
EUSAIR - EU Strategy for the Adriatic and Ionian Region, EUSALP - EU Strategy for the Alpine Space, EUSBSR - EU Strategy for the Baltic Sea Region, EUSDR - EU Strategy for the Danube Region
UN Sustainable Development Goals (UN-SDGs)
project duration
between 36 and 48 months
Additional Information
Proposals must be complete and contain all the requested information and all required annexes and supporting documents:
- Application Form Part A — contains administrative information about the participants (future coordinator, beneficiaries and affiliated entities) and the summarised budget for the project (to be filled in directly online)
- Application Form Part B — contains the technical description of the project (template to be downloaded from the Portal Submission System, completed, assembled and re-uploaded)
- mandatory annexes and supporting documents (templates to be downloaded from the Portal Submission System, completed, assembled and reuploaded):
- ownership control declarations (including for associated partners and subcontractors)
- a letter of commitment from the Member States or local/regional authorities, undertaking to provide co-funding of the respective project costs, should the project be selected for funding.
Proposals are limited to maximum 70 pages (Part B).
Call documents
Call Document DIGITAL-2025-AI-08Call Document DIGITAL-2025-AI-08(401kB)
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