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  1. An institution, body, office or agency established by or based on the Treaty on European Union and the Treaties establishing the European Communities.

    All education and training facilities for people of different age groups.

    An intergovernmental organization having legal personality under public international law or a specialized agency established by such an international organization. An international organization, the majority of whose members are Member States or Associated Countries and whose main objective is to promote scientific and technological cooperation in Europe, is an International Organization of European Interest.

    A person with legal rights and obligations. Unlike a legal entity, a natural person does not have a legal act (e.g. association, limited liability company, etc.).

    An NPO is an institution or organization which, by virtue of its legal form, is not profit-oriented or which is required by law not to distribute profits to its shareholders or individual members. An NGO is a non-governmental, non-profit organization that does not represent business interests. Pursues a common purpose for the benefit of society.

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    Any government or other public administration, including public advisory bodies, at the national, regional or local level.

    A research institution is a legal entity established as a non-profit organization whose main objective is to conduct research or technological development. A college/university is a legal entity recognized by its national education system as a university or college or secondary school. It may be a public or private institution.

    A microenterprise, a small or medium-sized enterprise (business) as defined in EU Recommendation 2003/361. To qualify as an SME for EU funding, an enterprise must meet certain conditions, including (a) fewer than 250 employees and (b) an annual turnover not exceeding EUR 50 million and/or an annual balance sheet total not exceeding EUR 43 million. These ceilings apply only to the figures for individual companies.

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  1. Administration & Governance, Institutional Capacity & Cooperation 

    This topic focuses on strengthening governance, fostering institutional capacity, and enhancing cross-border cooperation. It includes promoting multilevel, transnational, and cross-border governance by designing and testing effective structures and mechanisms, as well as encouraging collaboration between public institutions on various themes. 

    Innovation capacity and awareness are also key, with actions aimed at increasing the ability of individuals and organizations to adopt and apply innovative practices. This involves empowering innovation networks and stimulating innovation across different sectors. 

    Institutional cooperation and network-building play a crucial role, supporting long-term partnerships to improve administrative processes, share regional knowledge, and promote intercultural understanding. This also includes cooperation between universities, healthcare facilities, schools, sports organizations, and efforts in management and capacity building. 

    This topic focuses on strengthening the agricultural, forestry, and fisheries sectors while ensuring sustainable development and environmental protection. It covers agricultural products (e.g., fruits, meat, olives), organic farming, horticulture, and innovative approaches to sustainable agriculture. It also addresses forest management, wood products, and the promotion of biodiversity and climate resilience in forestry practices.

    In the food sector, the focus lies on developing sustainable and resilient food chains, promoting organic food production, enhancing seafood products, and ensuring food security and safety. Projects also target the development of the agro-food industry, including innovative methods for production, processing, and distribution.

    Fisheries and animal management are essential aspects, with an emphasis on sustainable fishery practices, aquaculture, and animal health and welfare. This also includes efforts to promote responsible fishing, marine conservation, and the development of efficient resource management systems.

    Soil and air quality initiatives play a crucial role in environmental protection and public health. This includes projects aimed at combating soil and air pollution, implementing pollution management systems, and preventing soil erosion. Additionally, innovative approaches to improving air quality—both outdoors and indoors—are supported, alongside advancing knowledge and best practices in soil and air management.

    This topic focuses on protecting the environment, promoting biodiversity, and addressing the challenges of climate change and resource management. It includes efforts to mitigate and adapt to climate change, develop low-carbon technologies, and reduce GHG emissions. Biodiversity promotion and natural protection are key aspects. 

    It also covers improving soil and air quality by reducing pollution, managing contamination, preventing soil erosion, and enhancing air quality both outdoors and indoors. Water management plays an essential role, including sustainable water distribution, monitoring systems, innovative wastewater treatment technologies, and water reuse policies. Additionally, it addresses the protection and development of waterways, lakes, and rivers, as well as sustainable wetland management. 

    This topic focuses on preserving, promoting, and enhancing cultural and natural heritage in a sustainable way. It includes efforts to increase the attractiveness of cultural and natural sites through preservation, valorisation, and the development of heritage objects, services, and products. Cultural heritage management, arts, and culture play a key role, including maritime heritage routes, access to cultural sites, and cultural services like festivals, concerts, and art workshops. 

    Tourism development is also central, with actions aimed at promoting natural assets, protecting and developing natural heritage, and increasing touristic appeal through the better use of cultural, natural, and historical heritage. It also covers the improvement of tourist services and products, the creation of ecotourism models, and the development of sustainable tourism strategies. 

    This topic focuses on the sustainable management, protection, and valorisation of natural resources and areas, such as habitats, geo parks, and protected zones. It also includes preserving and enhancing cultural and natural heritage, landscapes, and protecting marine environments. 

    Circular economy initiatives play a key role, with actions aimed at innovative waste management, ecological treatment techniques, and advanced recycling systems. Projects may focus on improving recycling technologies, organic waste recovery, and establishing repair and re-use networks. Additionally, pollution prevention and control efforts address ecological economy practices, marine litter reduction, and sustainable resource use. 

    This topic covers labour market development and employment, focusing on creating job opportunities, optimizing existing jobs, and addressing academic (un)employment and job mobility. It also includes attracting a skilled workforce and improving working conditions for various groups. 

    Strengthening small and medium-sized enterprises (SMEs) and boosting entrepreneurship are key priorities. This includes enhancing SME capacities, supporting social entrepreneurship, and promoting innovative business models. Activities may focus on creating advisory systems for start-ups, spin-offs, and incubators, fostering business networks, and improving the competitiveness of SMEs through knowledge and technology transfer, digital transformation, and sustainable business practices. 

    This topic focuses on fostering community integration and strengthening a common identity by promoting social cohesion, positive relations, and the development of shared spaces and services. It supports initiatives that enhance intercultural understanding and cooperation between different societal groups. 

    Demographic change and migration address key societal challenges, such as an aging population, active aging, and silver economy strategies. It also includes adapting public services and infrastructure to demographic shifts, tackling social and spatial segregation, and addressing brain drain. Migration-related actions cover policy development, strategic planning, and the integration of migrants to create inclusive and resilient communities. 

    All projects where ICT has a significant role, including tailor-made ICT solutions in different fields, as well as digital innovation hubs, open data, Internet of Things; ICT access and connecting (remote) areas with digital infrastructure and services; services and applications for citizens (e-health, e-government, e-learning, e-inclusion, etc.); services and applications for companies (e-commerce, networking, digital transformation, etc.).

    This is about the mitigation and management of risks and disasters, and the anticipation and response capacity towards the actors regarding specific risks and management of natural disasters, for example, prevention of flood and drought hazards, forest fire, strong weather conditions, etc.. It is also about risk assessment and safety.

    This topic focuses on enhancing education, training, and opportunities for children, youth, and adults. It covers the expansion of educational access, reduction of barriers to education, and improvement of higher education and lifelong learning. It also includes vocational education, common learning programs, and initiatives supporting labour mobility and educational networks. Additionally, it addresses the promotion of media literacy, digital learning tools, and the development of innovative educational approaches to strengthen knowledge, skills, and societal participation. 

    This topic emphasizes the role of culture and media in education and social development. It supports initiatives that foster creativity, cultural awareness, and artistic expression among children and youth. Activities include promoting cross-border cooperation in the audiovisual sector, enhancing digital content creation skills, and boosting the distribution of educational and cultural media products. Furthermore, it encourages the development of media literacy initiatives, helping young audiences critically engage with digital and media content. By connecting education, creativity, and media, this topic strengthens cultural identity and supports inclusive, knowledge-based societies. 

    This topic covers actions aimed at improving energy efficiency and promoting the use of renewable energy sources. It includes energy management, energy-saving methods, and evaluating energy efficiency measures. Projects may focus on the energy rehabilitation and efficiency of buildings and public infrastructure, as well as promoting energy efficiency through cooperation among experienced firms, institutions, and local administrations. 

    In the field of renewable energy, this encompasses the development and expansion of wind, solar, biomass, hydroelectric, geothermal, and other sustainable energy sources. Activities include increasing renewable energy production, enhancing research capacities, and developing innovative technologies for energy storage and management. Projects may also address sustainable regional bioenergy policies, financial instruments for renewable energy investments, and the establishment of cooperative frameworks for advancing renewable energy initiatives. 

    This topic focuses on promoting equal rights and strengthening social inclusion, particularly for marginalized and vulnerable groups. It covers activities enhancing the capacity and participation of children, young people, women, elderly people, and socially excluded groups. Activities can address the creation of inclusive infrastructure, improving access and opportunities for people with disabilities, and fostering social cohesion through innovative care services. It also includes initiatives supporting victims of gender-based violence, promoting human rights, and developing policies and tools for social integration and equal participation in society. 

    This area focuses on improving health and social services, enhancing accessibility and efficiency for diverse groups such as the elderly, children, and people with disabilities. It includes the development of new healthcare models, innovative medical diagnostics and treatments (e.g., dementia, cancer, diabetes), and the management of hospitals and care facilities. Additionally, activities addressing rare diseases, promoting overall wellbeing, and fostering preventive health measures fall under this theme. It also covers sports promotion, encouraging physical activity as a means to improve public health and social inclusion. 

    This area focuses on strengthening justice, safety, and security through cross-border cooperation and institutional capacity-building. It includes initiatives aimed at improving the efficiency and effectiveness of police, fire, and rescue services, enhancing civil protection systems, and rapid response capabilities for emergencies like chemical, biological, radiological, and nuclear incidents. Activities also target the prevention and combatting of organized crime, drug-related crimes, and human trafficking, as well as ensuring secure and efficient border management. Furthermore, it covers initiatives promoting the protection of citizens, community safety, and the development of innovative security services and technologies. 

    This area focuses on the development and improvement of transport and mobility systems, covering all modes of transport, including urban mobility and public transportation. Actions aiming at improving transport connections through traffic and transport planning, rehabilitation and modernisation of infrastructure, better connectivity, and enhanced accessibility. Projects promoting multimodal transport and logistics, optimising intermodal transport chains, offering sustainable and efficient logistics solutions, and developing multimodal mobility strategies. Also, initiatives establishing cooperation among logistic centres and providing access to clean, efficient, and multimodal transport corridors and hubs. 

    Activities focusing on the sustainable development and strategic planning of urban, regional, and rural areas. This includes urban development such as city planning, urban renewal, and strengthening urban-rural links through climate adaptation, sustainable mobility, water efficiency, participatory processes, smart cities, and the regeneration of public urban spaces. Regional planning and development cover the implementation of regional policies and programmes, sustainable land use management plans, integrated regional action plans, spatial planning, and the efficient management of marine protected areas. Rural and peripheral development addresses the challenges of remote and sparsely populated areas by fostering rural community development, enhancing rural economies, improving access to remote regions, and promoting tailored policies for rural sustainability and growth. 

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Call key data

Upskilling and reskilling the Tourism Ecosystem: Tourism Knowledge hub and Tourism Data Space

Funding Program

Pilot Projects and Preparatory Actions (PPPAs)

Call number

PPPA-2024-SKILL-FOR-TOURISM

deadlines

Opening
28.11.2024

Deadline
13.02.2025 17:00

Funding rate

90%

Call budget

€ 1,000,000.00

Estimated EU contribution per project

€ 1,000,000.00

Link to the call

Link to the submission

Call content

short description

This call for proposals aims at supporting the current policy work on data management and data sharing by developing guidelines on how to participate and use the D3Hub and the future common European tourism data space for destinations and SMEs in the tourism sector. The selected proposal must join the Pact for Skills and participate in the LSP for tourism, in particular as regards the support for digital skills. The support must take the form of clear and friendly guidelines for the use of destination management organizations (DMOs) and of SMEs and micro-enterprises, disseminated strategically over the target countries in order to maximise outreach. The guidelines must be published and be broadly disseminated, and accompanied by training opportunities.

Call objectives

The actions resulting from this call for proposals shall promote the following themes (the list is not exhaustive):

  • To promote data-driven solutions in tourism by:
    • Supporting upskilling and training for DMOs and SMEs;
    • Ensuring synergies with existing measures (policy initiatives, tools and actions) at EU level;
  • To encourage a better understanding and uptake of EU initiatives in place in the field of tourism digitalisation.

To meet the objectives of this call, the proposal has to address the following priorities:

  • To provide clear guidance on how to access resources for managing and sharing of data;
  • To increase the use and adoption of digital tools, platforms and smart technologies by transferring knowledge to DMOs and SME on how to better use and take advantage of the digital tools available;
  • To increase reliance on data: its generation, collection, use and re-use;
  • To advise DMOs and tourism SMEs, in their transition towards more digital and sustainable activities;
  • To improve access to training, upskilling and reskilling opportunities for DMOs and tourism SMEs;
  • To promote the innovation and resilience of the tourism sector.

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Expected effects and impacts

  • Enhanced reliance on high-quality data: its generation, collection, use and re-use;
  • Increased capacity of DMOs and tourism SMEs to successfully integrate and implement integrated data-driven solutions in their offer and strategy;
  • Setting the ground for the development of new business models in tourism building on digitalisation, data and new technologies;
  • Improved DMOs and tourism SMEs’ usage of available tools and management strategies to increase their competitiveness and promote growth;
  • Boosted quality and efficiency along the tourism value chain;
  • Increased awareness by DMOs and tourism SMEs about existing EU programmes on digitalisation;
  • Enhanced cooperation among existing measures at EU level as regards digitalisation of tourism.

Expected results

The applicant consortia must carry out the following mandatory activities:

a) Coordinate with existing measures

Applicants must set up a coordination mechanism to liaise with similar EU initiatives including the D3Hub and with the consortium winner of the DIGITAL-2023-CLOUD-DATA-AI-05 call for proposals Cloud, Data and Artificial Intelligence. The consortium is invited to include also other relevant initiatives, both at EU and national level. If necessary, EISMEA and DG GROW will facilitate initial contacts with EU funded initiatives.

In their proposal, applicants shall clarify their coordination strategy with the above-mentioned initiatives. The strategy needs to ensure a systematic flow of information, which shall be maintained systematically and transparently.

The coordination mechanism shall be flexible in order to be adapted/modified in case of need during the implementation of the project. Changes must be agreed with and approved by EISMEA, the contracting authority (in consultation with DG GROW).

b) Develop and publish the guidelines for the use of destination management organizations (DMOs) and of SMEs and micro-enterprises, to support them in understanding and accessing the knowledge hub D3Hub, and, as it develops over time, the common European data space for tourism.

The selected consortium needs to prepare a set of online guidelines for the use of destination management organizations (DMOs) and of SMEs and micro-enterprises, to support them in understanding and accessing the knowledge hub D3Hub, and, as it develops over time, the common European data space for tourism. Based on activity (a), applicants need to explain how they plan to keep the guidelines updated and accessible. The guidelines must be user-friendly, pragmatic, and formulated in such a way as to make it possible to update information swiftly and easily. They must only include official information as shared by the Contracting Authority, the D3Hub, the tourism LPS, and the Deploytour project. The Guidelines shall be drafted in high-quality English. The Guidelines shall be published on the T4T Stakeholders Support Platform.

Before publishing, the guidelines shall be agreed with and approved by the contracting authority (in consultation with DG GROW). If necessary, they shall be modified during the implementation of the project.

c) Propose and set up a communication and dissemination strategy, which takes into account the initiatives already ongoing at European level as regards data management and data sharing in tourism, as well as the upcoming T4T Stakeholders Support Platform, and which aims at reaching DMOs and SMEs in the tourism sector, and sectors adjacent, across the EU.

  • Development of the communication strategy: In their proposal, applicants must detail a comprehensive communication strategy covering the publication of the guidelines. Specifically, they must explain:
    • How the guidelines will be made accessible to the largest possible number of DMOs and tourism SMEs across the EU, also taking into account existing instruments at EU level, in particular the T4T Stakeholders Support Platform;
    • How the guidelines shall be made known and understood by largest possible number of DMOs and tourism SMEs across the EU. This must include a strategy to engage with stakeholders so as to address queries (such as requests for clarification and comments) in a timely and user-friendly manner. An analysis of the queries, aimed at understanding the main difficulties and challenges presented by SMEs and DMOs, must be prepared as part of the final report detailing the implementation and impact of the deliverables.
    • How the strategy will ensure a continuous and sustainable dissemination of the guidelines during the life of the project and afterwards.

The communication and dissemination strategy shall be agreed with and approved by the contracting authority (in consultation with DG GROW) and, if necessary, adapted during the implementation of the project.

  • Implementation of the communication strategy (dissemination).  The selected consortium shall raise awareness of the guidelines at national, regional and local level within Member States, reaching out to both the public and the private sector, with the goal of informing DMOs as well as SMEs in the tourism ecosystem, taking into consideration the barriers that SMEs face to access and understand the available information. Dissemination may include the organisation of (the list is indicative and not exhaustive):
    • marketing or a dedicated communication campaigns;
    • dissemination/networking events;
    • publishing user-friendly material.

A report of the dissemination shall be submitted one month before the end of the project.

d) Envisage capacity building measures aimed at DMOs and SMEs in the tourism sector across the EU. These include online and offline trainings, workshops, study visits, awareness raising activities; production of training and educational materials; webinars.

  • Development of the capacity building strategy: In their proposal, applicants need to detail a comprehensive capacity building strategy on how they intend to provide expertise, training and capacity-building activities to ensure that guidelines are picked up and understood by stakeholders. The target audience of these activities must be DMOs, public sector bodies tasked with tourism management, such as regional and local administrations, other relevant collaborating stakeholders in destinations and tourism SMEs. This may be done in particular through the organisation of (the list is indicative and not exhaustive):
    • Collaborative workshops, webinars, study visits, in-presence and online training courses;
    • Tailored coaching for DMOs based on destinations’ needs;
    • Peer-to-peer learning by matching needs and solutions;
    • Boot camps and hackathons;
    • Production of training and educational material;
    • Awareness raising activities.
  • Implementation of the capacity building: Applicant consortia must organise minimum 15 capacity building opportunities which must represent a balanced distribution of tourism SMEs and DMOs per eligible country. To ensure this, they must represent as a minimum:
    • all different geographical areas,
    • at least three training opportunities in each geographical area,
    • at least twenty different EU member states
    • The geographical areas are defined as follows:
      • Area 1: Croatia, Cyprus, France, Greece, Italy, Malta, Portugal, Spain;
      • Area 2: Austria, Belgium, Germany, Luxembourg, the Netherlands, Ireland;
      • Area 3: Bulgaria, Czechia, Hungary, Slovakia, Slovenia, Poland, Romania;
      • Area 4: Denmark, Estonia, Finland, Latvia, Lithuania, Sweden;
    • Applicants should strive to reach different levels of governance (national, regional, local) as well as a variety of tourism destinations (urban, maritime, mountainous, etc).
    • Each capacity building activity must be accompanied by a monitoring and reporting mechanism to assess the satisfaction of users and the understanding of the guidelines presented.
    • Applicants must demonstrate links of capacity building activities with, local, regional and/or national tourism strategies, as well as the 27 key topics identified by the Transition Pathway for Tourism. In particular, the proposal must demonstrate its relevance to the establishment of a future EU data space in the tourism sector and advancing public-private cooperation to support expanding official statistics on the impacts of tourism. Proposals without plans to develop transnational and cross-sectoral support schemes are not eligible.

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Eligibility Criteria

Regions / countries for funding

EU Member States, Overseas Countries and Territories (OCT)

eligible entities

Education and training institution, International organization, Non-Profit Organisation (NPO) / Non-Governmental Organisation (NGO), Other, Private institution, incl. private company (private for profit), Public Body (national, regional and local; incl. EGTCs), Research Institution incl. University, Small and medium-sized enterprise (SME)

Mandatory partnership

Yes

Project Partnership

In order to be eligible, the applicants (beneficiaries and affiliated entities) must:

  • be legal entities (public or private bodies)
  • be established (have a registered legal office) in one of the eligible countries, i.e.: EU Member States (including overseas countries and territories (OCTs))

Other entities may participate in other consortium roles, such as associated partners, subcontractors, third parties giving in-kind contributions, etc.


Specific cases:

Natural persons — Natural persons are NOT eligible (with the exception of self-employed persons, i.e. sole traders, where the company does not have legal personality separate from that of the natural person).

International organisations — International organisations are eligible. The rules on eligible countries do not apply to them.

Entities without legal personality — Entities which do not have legal personality under their national law may exceptionally participate, provided that their representatives have the capacity to undertake legal obligations on their behalf, and offer guarantees for the protection of the EU financial interests equivalent to that offered by legal persons.

EU bodies — EU bodies (with the exception of the European Commission Joint Research Centre) can NOT be part of the consortium.

Associations and interest groupings — Entities composed of members may participate as ‘sole beneficiaries’ or ‘beneficiaries without legal personality’. Please note that if the action will be implemented by the members, they should also participate (either as beneficiaries or as affiliated entities, otherwise their costs will NOT be eligible).

Entities from other countries (not listed above) are exceptionally eligible if the granting authority considers their participation essential for the implementation of the action.

other eligibility criteria

Proposals must be submitted by a consortium, which complies with all of the following conditions:

  • minimum three (3) and maximum seven (7) applicants (beneficiaries, not affiliated entities);
  • from minimum three (3) and maximum five (5) different EU Member States;
  • minimum one (1) research, tertiary education institution, or training institution specialising in the tourism sector – to be clearly indicated in the proposal;
  • minimum one (1) destination management organisation (DMO) – to be clearly indicated in the proposal;
  • minimum one (1) public relations (PR) agency with expertise in EU-wide campaigns– to be clearly indicated in the proposal.

Applicants may NOT submit or participate in more than one proposal under this call for proposals. Multiple proposals will be rejected.If an applicant is found to be involved in more than one proposal, only one application will be accepted and evaluated; the applicant will be asked to withdraw from the other applications (or they will all be rejected).

Financial support to third parties is not allowed.

Please consult the call document p.14-15 for a description of the mandatory deliverables.

Additional information

Topics

Administration & Governance, Institutional Capacity & Cooperation, 
Arts & Culture, Cultural Heritage, Tourism, 
Competitiveness of Enterprises, Employment/Labour Market, SME & entrepreneurship

Relevance for EU Macro-Region

EUSAIR - EU Strategy for the Adriatic and Ionian Region, EUSALP - EU Strategy for the Alpine Space, EUSBSR - EU Strategy for the Baltic Sea Region, EUSDR - EU Strategy for the Danube Region

UN Sustainable Development Goals (UN-SDGs)

project duration

24 months

Additional Information

Proposals must be submitted before the call deadline.

Proposals must be submitted electronically via the Funding & Tenders Portal Electronic Submission System (accessible via the Topic page in the Search Funding & Tenders section. Paper submissions are NOT possible.

Proposals (including annexes and supporting documents) must be submitted using the forms provided inside the Submission System ( NOT the documents available on the Topic page — they are only for information).

Proposals must be complete and contain all the requested information and all required annexes and supporting documents:

  • Application Form Part A — contains administrative information about the participants (future coordinator, beneficiaries and affiliated entities) and the summarised budget for the project (to be filled in directly online)
  • Application Form Part B — contains the technical description of the project (to be downloaded from the Portal Submission System, completed and then assembled and re-uploaded)
  • mandatory annexes and supporting documents (templates available to be downloaded from the Portal Submission System, completed, assembled and re-uploaded):
    • detailed budget table/calculator
    • list of previous projects (key projects for the last 4 years) (template available in Part B)
    • CVs (short outlines) of the core project team listed in section 2.3 of the Part B of the technical proposal. Please note that the detailed CVs must be uploaded in the Portal Submission System in the section dedicated to additional documents as a pdf file using the same format for each CV.
    • activity reports of last year: not applicable.

Your application must be readable, accessible and printable.

Proposals are limited to maximum 50 pages (Part B). Evaluators will not consider any additional pages.

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